Frequently Asked Questions

 

Will I receive an order confirmation after my order is placed?

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Yes. You will receive a thank you confirmation via email immediately after payment is received.  If you wish to cancel your order it must be done within 4 hours of your purchase (cancellations after this time are at our discretion and will incur a 20% restocking fee).

 

How will my order be shipped?

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Beautiful Photo Props uses USPS for most orders. The USPS delivers Monday through Saturday.

 

Where all do you ship?

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We ship worldwide! Just select your country when checking out and shipping costs will be calculated automatically (wood nests cannot be shipped to Australia/New Zealand due to their strict postal regulations). 

For International orders the postal service quotes the following as the expected delivery time once the package enters their system: 

Express International:  3-5 business days to most major markets

Priority Mail International:  6-10 business days to most major markets

First Class International:  varies from country to country

All packages shipping within the US will have tracking included, packages shipping internationally will include either a tracking number (if shipped Priority International) or customs number.  Because international packages do not include insurance, by placing your order you agree that you will not hold Beautiful Photo Props responsible for any package that is lost in transit that has shipped outside of the US. If you are outside of the US and you choose First Class International as your shipping method it is the slower option so please be sure to allow up to 8 weeks for delivery and also check with your Customs department prior to contacting us about your order in case they are holding it for collection of duties and/or taxes (we do not pay taxes or duties as this is the responsibility of the buyer).  

Please Note:  On international packages the USPS only allows up to a certain size package. In the event that your order  is too large to be shipped together we may have to split your order into two orders.  If this happens we may have to charge additional shipping to cover the cost and will email you to collect the remaining amount. 

What if I don't receive my order?

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If for some reason your order does not make it please contact us, we will attempt to locate it for you.  Please note:  If your package tracking shows that the package has been delivered we cannot file an insurance claim or issue a refund.

  

Are your items safe for babies?

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We use the softest and safest yarns to make our items.  Most of our items are mainly used in newborn photo sessions and are not meant for every day use. 

 

Where are your products made?

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Most of our items are made by our family in the heart of the Ozarks...beautiful Springfield MO!

 

Can I use your website images or material?

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I strongly recommend that you use your own material and images.  All of the content and images on this website are the sole property of Beautiful Photo Props and/or the photographer and cannot be copied or used for another business or website.  Violators WILL be prosecuted.

 

Disclaimer: Please do not leave infants unattended when using our props.  Many of the items on this site are designed to be used by experienced photographers as photo props and not as every day wear and may pose a hazard to newborns if left unattended. Beautiful Photo Props cannot be held responsible for failure to comply with this disclaimer. 

Contact

Office: (417) 773-0123

Email